At Domaine Charbay, we’re relentless in crafting the best products. With that, we are proud to offer a full satisfaction guarantee on all of the products purchased online. However, we cannot replace products purchased from other retailers or restaurants. If you would like the same product but it is no longer available, we will discuss with you a satisfactory alternative. In rare instances, we reserve the right to deny our return policy to customers who we suspect are attempting to abuse the policy.