What if my shipment arrived and I wasn’t there to sign for it?
If your order is not successfully delivered and is returned back to us, we will contact you to arrange
What if my delivery is damaged?
Bottles are fragile and issues arise from time to time. Call us at (707) 963-9327 or email info@charbaywinery.com, and we
How do I return my wine?
If you’re not satisfied with any of the products from us, call us (707) 963-9327 or email info@charbaywinery.com within
What is your returns policy?
At Domaine Charbay, we're relentless in crafting the best products. With that, we are proud to offer a full
Who needs to sign for my delivery?
Only someone 21 or older with ID can sign for your delivery. The carrier will make three delivery attempts
Where can I get help with an order?
If you need any assistance with your order, need to change the address, want to send a gift, just
How quickly do you ship?
As a family-owned winery, we do it all by hand, including picking, packing and shipping. We'll be packing orders
Can I order your Charbay spirits?
Unfortunately CA law prohibits us from selling our spirits directly to you, as we must strictly adhere to the
What States do you ship to?
Due to legal restrictions we are only able to ship to the States where are products are registered: AK,